This help centre article has been written for the Koru Kids nanny service

As well as being fun and engaging, we expect our nannies to be responsible and reliable and that's why we've created the Koru Kids standards.

Be there - always be available for their required shifts. If they absolutely cannot make a shift, provide the family with as much notice as possible

Be on time - plan ahead and leave enough time for unexpected delays in their journey to ensure they are on time

Be safe - prioritise the children’s safety at all times

Be in touch - communicate promptly and clearly

Nannies are introduced to these standards during their initial Koru Kids training and are reminded of these throughout their time with Koru Kids. If your nanny isn’t meeting the Koru Kids standards please do let us know so that we can help. Call us on 020 8050 5678 or email

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