All of our Early Educators have a health assessment as part of their vetting so we hope that sick days are a rarity as they know how important the reliability of your childcare is. However, a dodgy tummy can happen to the best of us. If your childminder can’t work, you can get in touch with us and we will endeavour to get you covered ASAP!

We can make this possible as Koru Kids has over 12,000 nannies across London. We can find you a nanny willing to work at very short notice. We can try and find someone as close as possible to minimise their travel time.

If you get enough notice, you can review their profiles and even interview them over Zoom before booking them. If it’s very last minute you can opt to trust our judgement to send you someone great.

Our nannies are all trained (including paediatric first aid) and vetted and most have an up to date DBS so you should feel comfortable with leaving your child with them. However, most parents in this situation opt to work from home with the nanny caring for their child downstairs. This gives you peace of mind that your child is settled whilst still being able to do your Zoom calls.

When your childminder is sick you do not pay your fee. A nanny offering 1:1 care in your home does cost more than a day’s care in a Home Nursery so we simply add the difference to your next invoice. Typically it's around £20-£30 but it depends on how many hours you have the nanny for.

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