Who are the Koru Kids Childcare Quality Coaches?

Our coaches provide so much support for our Early Educators, but for families too! For the most part, it can be easy to have a quick chat at drop off or pick up about something that might have happened during the day. Our Early Educators are friendly people, who always put children first, and we provide them with training in communication, and looking out for the whole family's needs.

But sometimes, it can feel awkward to raise a small issue, or a larger one, directly with your Early Educator. You might not know if your expectations are normal, or how to begin the conversation. That's when our Childcare Quality Coaches are the best people to speak to.

If it's contractual, invoicing, or using the service in general, it's best to speak directly to our Customer Support team. But if you need to speak to someone about behaviour, or settling in, or anything more personal, you should reach out to our amazing Childcare Quality team and book a call. You will receive a link to book a call with them in your welcome email once your child starts at their new home nursery.

Here are some brief bios of our experienced team.



Kelly – Childcare Quality Manager

After studying and working in performing arts, Kelly went down a completely different career path and qualified in Childcare and Family support. She spent the next 12 years supporting children, families, and professionals, both emotionally and practically within Children’s Centres and Early Help Hubs for the local authority. After having her own children, Kelly used her experience to set up her own childminding business, as well as an after-school club. She also set up a network to support others wanting to become a childminder. Kelly went on to work for the NSPCC delivering the ‘Speak Out Stay Safe’ programme to primary school children, and working as an online Childline counsellor.

Outside of Koru Kids, when not looking after her own children, Kelly loves to go to yoga, paddle boarding and to explore the many coffee shops that the Cotswolds have to offer!

Lianne – Childcare Quality Team Lead

Lianne worked in pre-schools before she did a Masters in Business and Enterprise. She ran a successful business as a childminder, which naturally fuelled her social media business. She is a trained Sleep Consultant and is always happy to help children and parents get a little more sleep! She brings all that expertise into her role at Koru Kids.

Lianne is married with two children, but no pets—her kiddies and husband make enough mess! They currently live in the Cotswolds, but Lianne misses the sea in Cornwall where she grew up. She spends her spare time training for a half marathon, watching sports, knitting and crocheting, making silver jewellery, or pottering away in the garden.


Emma – Childcare Quality Coach

Emma joined Koru Kids with a background in social care recruitment, and school nurseries. More recently, Emma worked in a preschool setting, progressing onto deputy manager and SENCo. She completed a BA Honours degree in Early Years, specialising in SEN and Inclusion, centred on parent partnership working.

Emma lives in Solihull with her husband and two children, and their cheeky, fox-red labrador! When she’s not playing taxi driver to her children, Emma loves walking through the stunning local countryside, grabbing a coffee with friends, and just hanging out with her family.


Sarah – Childcare Quality Coach

Sarah completed a BA Honours in Early Years and worked as a manager in childcare settings for many years. She’s excited to share her educational experience with the Koru Kids team.

Sarah lives with her partner and their cats 'up north' (aka Manchester)! She loves watching horror movies, snuggled up on the sofa with a cuppa and a blanket.

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