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Families: Our home nursery service
The most commonly asked questions families have around our home nurseries - whether you're just interested in finding out more or already have your child in one of our settings
AWhat questions should I ask an Early Educator when I meet them?
Top 10 most asked family questions
What are the opening hours for a home nursery?
Home nursery drop-off and pick-up
What is the daily routine at a home nursery?
What meals are provided in a home nursery?
Are the children given screen time?
Facilitating sleep in a home nursery
What supplies are included in the daily fee?
Our outdoors ethos and routine
Why it's important to get outdoors
When to contact Koru Kids
Our Childcare Quality Coaches
Communicating with your Early Educator
What happens when I take my child on holiday?
What happens when an Early Educator goes on holiday?
Do you provide emergency cover if our home nursery has a period of closure?
What happens when my child gets sick and can't attend their home nursery?
What happens when my Early Educator gets sick?
Do your Early Educators have pets?
Dressing for the outdoors
Ensuring safe and healthy sleep
Food hygiene in our home nurseries
Dealing with allergies and dietary requirements
Maintaining the standard of cleanliness and safety in our home nurseries
After-school care for older siblings
Can an Early Educator provide overnight care?
Family contract and T&Cs
Discussing the terms of your contract
Our relationship with Ofsted
Can I make a forward booking at a home nursery?
What are the minimum hours for a home nursery?
Home nursery policies explained
Our Covid-19 Policy for home nurseries
Our Maternity & Paternity Policy
What insurance do Early Educators have?
Our Complaints Policy
Ending your home nursery contract
How do payments work for home nurseries?
Key things to know about paying for your home nursery
What fees are involved?
Using Tax-Free Childcare to pay your home nursery invoice
Using Childcare Vouchers towards your home nursery invoice
Using Funded Hours towards your home nursery invoice
What is the Consumables Charge?
Do I need to pay a deposit to secure my home nursery space?
How does payment for overtime work?
Paying an Early Educator for babysitting work
Late payment of fees
False Funded Hours or Tax-Free Childcare claims
The Koru Kids Safeguarding Policy
The safeguarding responsibilities of our Early Educators
Health & Safety Policy
Are your Early Educators first aid trained?
Early Educators and risk assessment
Safety and the outdoors
What home nursery inspections are done?
Dealing with injuries in a home nursery setting
How will my data be handled?
Can an Early Educator take and use photos of my child?