As of January 30, 2025, TRREB has introduced a guideline requiring a 60-minute inactivity timeout measure for all TRREB Member Client VOW feeds. The implementation of this feature ensures that IRE remains compliant with TRREB feed requirements.
When a user is in the process of inputting their information on a VOW registration screen, they will be required to re-register to regain access to the VOW feed if they have been inactive for 60 minutes.
How it Works
New Leads registering with TRREB VOW feeds will:
be asked to register with VOW if they clicked on the “Sold” toggle.
be asked to register with VOW if they log in again with the same account and clicked the “Sold” toggle.
For existing leads, the timer functions as follows:
Existing leads who trigger the inactivity timer will be asked to log in again.
After filling out the VOW registration modal again, they will NOT be given access to sold listings upon refresh. They will need to use the link sent via email.
The Inactivity timer does not trigger if the user is looking at active listings only.
Sold listings are locked for leads who are not logged in.
Have more questions? Please reach out to Customer Support via the blue chat bubble to the right or by emailing kvcore@insiderealestate.com!