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Declined payment?

I made an online payment with my credit card, but I received a message it was declined. How did that happen?

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Written by Blue Cross and Blue Shield of Louisiana
Updated over 5 months ago

One of the most common causes for your credit card being declined is if the address does not match up with the credit card. When you pay with a credit card, you need to make sure the address you enter is the same one that's on your credit card - even if it's not the same as your Blue Cross billing address. Our system will automatically decline your credit card if the address and the card don't match up.

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