Skip to main content
Declined payment?

I made an online payment with my credit card, but I received a message it was declined. How did that happen?

B
Written by Blue Cross and Blue Shield of Louisiana
Updated over 4 months ago

One of the most common causes for your credit card being declined is if the address does not match up with the credit card. When you pay with a credit card, you need to make sure the address you enter is the same one that's on your credit card - even if it's not the same as your Blue Cross billing address. Our system will automatically decline your credit card if the address and the card don't match up.

Did this answer your question?