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Explain Returned Investigational Claim

My claim was returned as being investigational. What does investigational mean?

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Written by Blue Cross and Blue Shield of Louisiana
Updated over 3 weeks ago

A medical treatment, procedure, drug, device, or biological product is "investigational" or experimental if it is not yet recognized by the National Association of Blue Cross and Blue Shield Plans as accepted practice for treatment of the condition. Louisiana Blue makes no payment for experimental/investigational services.

To learn more, review your contract booklet. To appeal a prior decision we have made, submit a written request in a timely manner.

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