I can't log in to Lalilo

Your login details are invalid

Estelle Acart avatar
Written by Estelle Acart
Updated over a week ago

I am a teacher...

... and my account is not synced with Clever

You can go to this page and enter your email address. You will receive an email from which you will be able to reset your password.

If you don't receive the email (and it's not hiding in your spam inbox), please email us at lalilosupport@renaissance.com. Your Lalilo account may not be linked to the email address you had in mind, or there may be a typo in it - we will be able to check this for you.

... and my account is synced with Clever

Could you check that you are logged in to the correct Clever account when you try to access Lalilo? If you still can't log in, please email us at lalilosupport@renaissance.com, and send us a screenshot of what you see when you try to log in.

I am a parent

Your child’s teacher is able to share home access with you via a personalized parent code. Ask your teacher for a code if you would like to use Lalilo at home.

If you can't log in when you enter the home code here, please send us an email at lalilosupport@renaissance.com with a screenshot of what you see when you try to log in and your child's code.

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