Skip to main content
All CollectionsTroubleshooting
Help - I have bought more than one item by mistake!
Help - I have bought more than one item by mistake!

What to do if you have bought multiple items in error

Tessa Shepperson avatar
Written by Tessa Shepperson
Updated over 4 years ago

Sometimes you may find that you have more than one item in your basket. You can change this by amending the 'quantity' number and clicking update basket. 

But you may not notice this and end up paying twice for something.

Don't worry! We will cancel and refund you so long as you let us know promptly.

You can either use our message box service on the site (click the green button) or our Contact Form selecting the 'problem buying one of our products or services' item and let us know.  Or you can send an email to us at contact @ landlordlaw.co.uk. 

Can you please provide details of the duplicate product and forward us your receipt so we can locate it on our system.

Upon receipt of this, and after we have checked our records, we will cancel the duplicate purchase and refund your money to you.

Did this answer your question?