On the order picking day, come to the store where your order was picked up within the chosen picking time. When you arrive, look for the LastMile booth marked "Picking location". If, when placing the order, you indicated that you will pick the goods in your car, look for the mentioned booth in the parking lot.

In the next step, in the LastMile account, click Pick up goods next to the order and wait for the goods picker to bring the order to you.

If you do not have the opportunity to press Pick up goods, contact customer service by e-mail support@lastmile.lt, through the Livechat messaging platform which you can find in the LastMile app and on the website, or by calling +370 5 214 2094