When an order is cancelled, the payment is automatically refunded to your bank account.
If you paid by bank card, the refund is usually processed immediately; however, depending on your bank, it may take 1–3 business days to appear in your account. If you paid via bank transfer, the refund will be returned to your account within 3–5 business days.
If you cannot find the answer you are looking for, you can contact the “LastMile” customer support team via email at support@lastmile.lt or through the “LiveChat” messaging platform.
Customer support working hours: Monday – Sunday, 08:00 – 22:00.