The conditions for returning products are described in section 12, "Buyer's Right to Return Products," of the "LastMile" rules. You can find the rules at this link: Terms and Conditions

If you don't find the answer you need, you can contact the "LastMile" customer service team by phone at +370 5 214 2094, by email at support@lastmile.lt, or via the "LiveChat" platform.

Customer service working hours: Monday to Sunday from 08:00 AM to 10:00 PM.