If you have added products with orange loyalty prices to your cart but have not linked your "IKI Loyalty" card to your account, the final amount will be calculated at the higher, regular (black) prices.
If you add your "IKI Loyalty" card in the "Loyalty Cards" section of your profile by entering its number, the system will calculate a lower cart total.
If you cannot find the answer you need, you can contact the "LastMile" customer service team by phone: +370 5 214 2094, by email at support@lastmile.lt, or via the "LiveChat" messaging platform.
Customer service working hours: Monday to Sunday from 8:00 AM to 10:00 PM.