1.5% service fee is applied to cover platform maintenance and payment processing costs. This fee helps ensure a smooth, secure, and reliable service for all users.
The service fee is calculated based on the value of ordered goods, excluding additional fees (e.g., packaging or delivery fees).
If you cannot find the answer you are looking for, you can contact the “LastMile” customer support team via email at support@lastmile.lt or through the LiveChat platform. Customer support is available daily (Mon–Sun) from 08:00 to 22:00.