The Launchcloud iOS app can be used to submit forms, as well as manage your account information, such as your profile picture and password. You only need one login to see all your Launchcloud Accounts, Folders and the Forms you have access to.
You log in using your email and the password that you set up when you were first invited to Launchcloud.
Tapping the three lines in the top left will show you the sidebar. When this is open you will see your profile and all your open Forms, just switch between them by tapping them or close them by swiping. The starred forms here are for easy access.
By clicking on your profile image you can change you profile picture and your password.
This is where you can see all the Accounts, Folders and Forms you have access to. By clicking view you can view the files.
Filling in a Form
When you access a Form, it's really easy and intuitive to then fill it in. You just tap the element in the Form you want to complete and a keyboard or other relevant option will appear. For signatures and star ratings just use your finger or stylus to tap or draw your selection.
On this page you will see an overview of statistics, it's worth checking here to see how many Forms have been submitted. If you are in an area with no internet connection, the Forms sent will show as 'queued'. As soon as the internet signal returns these queued Forms will send, and then move to the 'Submitted Forms' area. At the top right is a small sync button, pressing it will move along any forms that are queued.
We show you device storage because if you are offline we need to store the forms until you have a connection. This is important information if you are taking a lot of photos or videos because we will temporarily use the device memory until the connection is able to send the data.
Downloading the App
Any User with Operator permissions can download the free Launchcloud App onto a mobile device. When you are invited to the Launchcloud system you will receive an email containing a link to set a password, add a picture, and indicate what mobile devices you own. After you have done this, you should click on the app store link and download the Launchcloud App. When you open the app and log in, you are able to view and fill in forms that you have access to. Currently, we support all iOS and Android devises we also have a web-based app that will work in any browser. To open the web-based app simply go to launchcloud.com/login from a mobile device or a laptop.
How do I know if a form I've submitted has been sent?
A pop-up message will let you know that you have sent a form. Go to the status area to view the number of submitted forms since the last login. If you are submitting offline a different pop-up message tells you the form is queued and ready to send when the signal returns. Again, you can check the status area to see how many forms are in queued submissions.
What happens to forms when the iOS App is offline?
As long as you have accessed the forms prior to the App going offline you will be able to process forms normally and they will be stored in the device memory until they can be sent when the device is back online.
What happens to forms when the Form App is offline?
Any information already input will be stored, but you will have limited access to forms while the App is offline. You will receive a message notifying you when the forms are submitting when the App is back online.
How do I view new forms or changes to existing forms?
You will only be able to see new forms or changes when you have a signal and log in. In the Apps, if you are already logged in just press the sync button to see any changes that have been made.
I know what my password is but I want to change it.
All you have to do is log in and click on your profile picture. Here you are given the option to change your password.
I have forgotten my password and I don't have my mobile device with me.
Go the main Launchcloud website and click on login at the top right-hand side. Then, all you need to do is enter your email and click on forgotten password next to the password text input field.
The Launchcloud capture app works on a number of Apple devices, including ones without cellular ability. The app has been optimized for iOS 7.