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How Workflows Work in Lawbrokr

Updated over 3 weeks ago

Who This Is For

Intake teams and marketing teams

What a Workflow Is in Lawbrokr

A workflow in Lawbrokr is the structured path a lead follows from the moment they enter a funnel to the moment their information is delivered to your team and connected systems.

Workflows are designed to standardize intake, reduce friction, and ensure the right data reaches the right people, at the right time.

Unlike traditional form based systems, Lawbrokr workflows prioritize clarity and conversion over complexity.

How Workflows Work

A Lawbrokr workflow follows a single, intentional logic path.

  1. A user enters a specific funnel, usually tied to one practice area or campaign

  2. The user is guided through a predefined question set

  3. Each response captures structured data, not free form text

  4. Upon completion, a conversion event fires

  5. Lead data is delivered based on your notification, user, and integration settings

Rather than branching users endlessly, Lawbrokr encourages separate funnels and question sets for different use cases. This keeps workflows clean and performance easy to measure.

Why Lawbrokr Uses Singular Workflow Logic

Lawbrokr workflows are intentionally singular.

This approach:

  • Improves completion rates

  • Reduces user confusion

  • Creates cleaner attribution and reporting

  • Makes optimization faster over time

Instead of one funnel trying to do everything, workflows are designed to do one thing well.

Common Mistakes

  • Treating workflows like long intake or client portal forms

  • Trying to recreate decision trees with multiple goals

  • Mixing practice areas or campaigns into a single workflow

  • Assuming workflows control document uploads, which Lawbrokr does not support

Best Practices

  • One workflow per conversion goal

  • One primary practice area per workflow

  • Reuse question sets where possible

  • Optimize based on drop offs and completion data

Related Articles

How Funnels Work in Lawbrokr
Creating and Managing Question Sets
Understanding Singular Logic in Lawbrokr
Managing Notifications and Lead Delivery Settings

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