Who This Is For
Intake teams and firm administrators
What Response Management Is
Response Management in Lawbrokr is the central inbox where all completed intake responses live.
It is intentionally designed to feel familiar, similar to a Gmail or Outlook inbox, so intake teams can work quickly without learning a new workflow.
Instead of searching through emails, all responses are stored, searchable, and trackable in one place.
How the Lawbrokr Inbox Works
Each intake submission appears as a single response in your Lawbrokr inbox.
From this view, you can:
Open and review the full intake response
See structured answers and attribution data
Update the response status
Sort and filter responses
This allows intake teams to work through leads methodically and consistently.
Response Statuses Explained
Each response can be assigned a status to reflect where it sits in your intake process.
Available statuses include:
Pending, the response has been received but not yet reviewed
Accepted, the lead meets your criteria and should be followed up
Declined, the lead does not meet intake requirements
Statuses help teams stay aligned and avoid duplicate outreach.
Filtering and Sorting Responses
Response Management includes built in filtering and sorting tools to help teams prioritize work.
You can:
Filter responses by status, Pending, Accepted, or Declined
Sort responses from newest to oldest or oldest to newest
Focus on only the responses that need action
This mirrors the way teams already work inside Gmail or Outlook.
Downloading Response Data
All response data can be exported for reporting or analysis.
From Response Management, you can:
Download all responses as a raw CSV file
Use the CSV for internal reporting, audits, or CRM uploads
Exports include all structured intake answers and available attribution data.
Common Mistakes
Managing leads only via email notifications instead of the inbox
Forgetting to update response statuses
Exporting data without applying filters first
Assuming status updates sync automatically to all external systems
Best Practices
Review responses directly in the Lawbrokr inbox
Use statuses consistently across the intake team
Filter by Pending to manage daily workload
Export CSVs periodically for internal analysis