Who This Is For
Marketing teams, intake teams, and administrators
How Questions Work in Lawbrokr
Questions are the building blocks of every Lawbrokr funnel and workflow.
E
ach question type is designed to collect structured data while minimizing friction for the user. Choosing the right question type helps balance conversion, qualification, and reporting accuracy.
Lawbrokr supports multiple question types, each suited for a specific kind of input.
Multiple Choice
What it does
Allows users to select one option from a predefined list.
Best used for
Practice area selection
Yes or no questions
Single decision points
Why it works
Multiple choice questions are fast to complete and produce clean, standardized data.
Multi Select
What it does
Allows users to select more than one option.
Best used for
Selecting multiple issues
Identifying more than one service need
Capturing overlapping case details
Why it works
Multi-select provides flexibility while still keeping responses structured.
Dropdown
What it does
Allows users to choose one option from a dropdown list.
Best used for
Long lists of options
States, cities, or categories
Situations where screen space matters
Why it works
Dropdowns reduce visual clutter while maintaining data consistency.
Counter
What it does
Allows users to select a number within a defined range.
Best used for
Estimated damages
Number of incidents
Counts or ranges
Why it works
Counters make numeric input simple and reduce formatting errors.
Location
What it does
Allows users to enter a location, which can be locked to a specific geographic area.
Best used for
Determining jurisdiction
Confirming service area eligibility
Why it works
Location questions help qualify leads early without adding friction.
Text Input
What it does
Allows users to type a free form response.
Best used for
Short explanations
Additional context
Information that cannot be predefined
Why it works
Text input provides flexibility, but should be used sparingly to protect conversion rates.
Date
What it does
Allows users to select a specific date.
Best used for
Incident dates
Filing deadlines
Time sensitive matters
Why it works
Date pickers reduce confusion and ensure consistent formatting.
Contact Information
What it does
Captures required contact details needed to follow up with a lead.
Includes
Name
Email
Phone number
Important note
The Contact Information page is required for submission and must appear in every funnel.
Secondary Contact Information
What it does
Allows users to add information about additional parties.
Best used for
Conflict checks
Related individuals or entities
Why it works
This keeps primary contact data clean while supporting legal specific needs.
Lead Capture
What it does
Captures personal information earlier in the funnel and automatically populates the Contact Information page.
Best used for
High intent funnels
Reducing drop off before final submission
Why it works
Lead Capture helps ensure you do not lose valuable contact details if a user exits early.
Page Types in Lawbrokr
In addition to questions, Lawbrokr includes special page types that control workflow behavior.
Dead End Page
Redirects users to another Lawbrokr page or an external link.
Used when a lead does not qualify and should not submit a response.
Review Responses Page
Allows users to review all answers before submitting.
This page must appear after questions.
Submission Page
Finalizes the workflow and triggers:
Response creation
Notifications
Integrations
This page is required for a successful submission.
Best Practices for Question Design
Use multiple choice before text input whenever possible
Limit the total number of questions
Ask only what you need to qualify
Optimize based on drop off data
Well designed questions improve both conversion and lead quality.
Related Articles
How Funnels Work in Lawbrokr
Understanding Workflows in Lawbrokr
Using Page Library to Reuse Question Pages
Understanding Qualified Leads and Drop Offs