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Integrating Smokeball with Lawbrokr

Updated over 3 weeks ago

Who This Is For

Marketing teams, intake teams, and firm administrators using Smokeball

What the Smokeball Integration Does

The Smokeball integration allows Lawbrokr to push intake data directly into your Smokeball account.

When connected, Lawbrokr:

  • Creates a Lead record in Smokeball

  • Pushes all intake response data into the newly created lead

This allows intake teams to review and qualify new inquiries inside Smokeball without manual data entry.

How the Integration Works

The integration uses a secure OAuth connection with Smokeball.

The workflow looks like this:

  1. A potential client completes a Lawbrokr intake

  2. Lawbrokr authenticates with Smokeball via OAuth

  3. A new Lead record is created in Smokeball

  4. All structured intake responses are attached to the lead

  5. Intake teams can immediately review the submission inside Smokeball

Lawbrokr does not overwrite existing leads. If Smokeball detects a matching record, its standard lead handling behavior applies based on your Smokeball configuration.

Connecting Smokeball to Lawbrokr

To connect Smokeball:

  1. Log in to Lawbrokr

  2. Go to Settings

  3. Select Integrations

  4. Choose Smokeball

  5. Click Add

  6. Authenticate using your Smokeball credentials

Once authenticated, the integration is active.

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No additional field mapping is required.

Where Intake Data Appears in Smokeball

After a successful submission:

  • A Lead record is created in Smokeball

  • The full Lawbrokr intake appears within the lead record

This includes:

  • Contact information

  • Answers to all intake questions

  • Context captured during the workflow

This keeps Smokeball data clean while preserving the complete intake narrative.

What This Integration Does Not Do

It is important to understand the scope of the integration.

The Smokeball integration:

  • Does not automatically create Matters or Cases

  • Does not upload documents

  • Does not map responses into custom Smokeball fields

Its purpose is to deliver complete intake context into Smokeball efficiently and consistently.

Best Practices

  • Review new leads promptly inside Smokeball

  • Qualify leads before converting them to matters

  • Pair with Lawbrokr Response Management for intake decisions

  • Use Lawbrokr Automations for timely follow up communication

This setup works best when intake review processes are clearly defined.

Common Mistakes

  • Expecting Matter creation instead of Lead creation

  • Looking for intake data outside the lead record

  • Forgetting to test the integration after connecting

  • Assuming document uploads are supported

Related Articles

Understanding Integrations in Lawbrokr
Response Management in Lawbrokr
Understanding Workflows in Lawbrokr
CRM Integration Comparisons

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