Many email exchange servers, in particular Microsoft have strict security policies that may require explicitly allowing emails from Lawbrokr.
Before proceeding with the following steps, make sure to first check your spam or junk in your email provider to see if Lawbrokr's emails are there first. If they are, please allow those emails to ensure they are received in the future.
Otherwise please follow the instructions below to always allow Lawbrokr.
Contact your IT Provider and for the email domain, always allow lawbrokr.com and if it's for individual emails to always allow info@lawbrokr.com and no-reply@lawbrokr.com
If contacting your IT staff, please provide the instructions below:
1. Add Lawbrokr emails to your allow list for Microsoft Exchange, typically the steps to perform this are as follows:
a. Within Microsoft 365 Defender portal, navigate to the senders allow list as follows: Policies & rules → Threat policies → Tenant Allow/Block List → Spoofed senders
b. From the senders page go to Allow and add lawbrokr.com to the allow list
2. Add Lawbrokr emails as allowed to security policies, typically the steps to perform this are as follows:
a. Defender portal → Policies & rules → Threat policies → Anti-phishing → edit (or create) a policy scoped to their users → Spoof & DMARC policy
b. From the Spoof & DMARC policy settings, add or edit a rule for lawbrokr.com and set the action as “deliver” instead of “reject” or "quarantine"
3. This is third step that can be done to ensure mail from Lawbrokr is delivered:
a. From the Exchange admin centre navigate to → Mail flow → Rules and select New to create a new rule as follows:
If sender domain is lawbrokr.com and Authentication-Results header includes dmarc=fail
Then “Set SCL to -1 (bypass spam filtering)”