What is the effective date of the price change?
What is the effective date of the price change?
The new pricing will take effect on October 1, 2025.
Why are you making these changes now?
Why are you making these changes now?
For the past three years, we've maintained our original launch pricing while continuously adding powerful new features and capabilities to the platform. We're now updating our pricing to reflect the significant value the product delivers today. This adjustment ensures we can continue investing in our dedicated team and the long-term vision of helping you succeed.
What can we expect in the future?
What can we expect in the future?
This investment will directly accelerate platform development. You can look forward to a faster pace of innovation, including more AI-powered tools, powerful document and package features, deeper software integrations, and major user experience improvements to make your workflow even smoother.
Are there any new features or benefits included with the new pricing?
Are there any new features or benefits included with the new pricing?
The new price reflects all the features and services currently in the platform. While no specific feature is launching with this change, it allows us to accelerate development and fund Canada's largest conveyancing development team, so we can deliver more powerful features to you, more often.
Will there be any grandfathering for existing customers?
Will there be any grandfathering for existing customers?
Starting October 1, 2025, our new standard price of $75.00 + tax will apply to all customers. In exceptional circumstances, your account manager will reach out directly to discuss any accommodations if they apply.
How does this new price compare to your competitors?
How does this new price compare to your competitors?
Our focus is on being the best value in the industry. We believe our new pricing remains highly competitive, reflecting our unparalleled track record for innovation, suite of advanced features, and superior support.
Who can I contact if I have further questions about this?
Who can I contact if I have further questions about this?
We’re happy to answer any questions about your specific account. Please feel free to contact our support team at support@closer.ca or simply reply to the announcement email.
Will the price change again in the future?
Will the price change again in the future?
While we don’t have any plans to change pricing in the foreseeable future, we do believe it’s healthy to regularly review how our pricing aligns with the value we deliver. This helps us ensure we can continue innovating and supporting you long term. If there are adjustments in the future, they’ll be nominal and made thoughtfully, to remain in line with the value we provide.