Skip to main content

πŸ’³ Understanding the Payment Process

To make things clear and reassuring, we’ve created these visual guides to help you easily understand what happens to your payment during and after the Loyalty Test.

Updated over 2 months ago

πŸ“Œ When You Send a Loyalty Test

As soon as you send a request, your payment is held securely by Stripe. The money remains on hold until the Checker accepts or declines the request.

βœ… If the Checker accepts, the test starts, and the funds stay on hold until the test ends.


❌ If the Checker declines, the transaction is canceled - the payment simply disappears from your pending transactions (it was never actually charged).

πŸ”½ We created this workflow just for you! Check it out.


πŸ“Œ After the Loyalty Test Ends

Once the test is completed, two scenarios are possible:

🟒 Loyalty Test Completed – The payment is processed and sent to the Checker's account. Transfers take about 10 days.

πŸ”΅ Loyalty Test Failed – If the Checker does not complete the test, you get a full refund to your original payment method. Refund processing can take up to 10 days.


​


πŸ’¬ Need assistance? We're here to help!

Did this answer your question?