Turn off reload notifications for a specific load
If you want to unsubscribe from reload notifications for just one load, you can do that in any of these places:
1. From a push notification on your phone
If you have iOS (iPhone/iPad)
When you get a push notification with reloads you don't want, long tap on it, then tap Unsubscribe to stop notifications for that load.
If you have Android
When you get a push notification with reloads you don't want, tap Unsubscribe to stop notifications for that load.
2. In Notifications
Go to Notifications tab.
Find the reload notification for the load you want to turn them off for.
Tap Unsubscibe.
3. In Load details
Go to My Loads tab.
Tap on the load you don't want reload notifications for.
Tap the notification icon
.
Switch the toggle off & close the banner.
4. On Reload options list
On your load, scroll down to find the See all reload options button. Tap on it.
Tap the notification icon
.
Switch the toggle off & close the banner.
Once turned off, you won’t get reload notifications for that load anymore. We'll stop sending them immediately.
Turn off reload notifications for all future loads
If you don’t want to get reload notifications by default on all new loads:
Go to More > Settings & preferences.
Tap Notifications.
On Reload notifications as default, switch the toggle off.
Tap Save.
📌 Note: this will only apply to your future loads. If you want to disable reload notifications for current loads as well, you'll need to do that separately. Here's how you can do that.
When reload notifications stop automatically
Reload notifications will also stop on their own if:
The load was delivered more than 30 minutes ago
You turned reload notifications back on after delivery, and 24 hours have passed since dropoff
How do I check if they are turned off?
You can tell by looking at the notification icon on My Loads tab, in Load details, or on Reload options list:
– reload notifications are on for this load
– reload notifications are off for this load
No icon? Reload notifications aren't available for this load.
Can I turn them on again?
Yes, you can do that anytime if 24 hours haven't passed since delivery.
👉 Follow this guide to learn how.
If I opt out of reload notifications, can I still check and bid on reloads?
Yes, you'll still be able to see and bid on reloads for your loads – even if you turn off the notifications. You just won’t get alerts about them.
💡 Still have questions? Tap Contact Support, and we'll help you!