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Why is my custom field not available for mapping?
Why is my custom field not available for mapping?
Sam Mahboob avatar
Written by Sam Mahboob
Updated over a week ago

In order to map a field you need to make sure that the field type matches for the fields that you're trying to map. This means that you can only map a Numeric field to a Numeric field and a Text field to a Text field etc.

For example, a Text field could ONLY be mapped to a "Single Line Text" element/field on your web form. Similarly, a Large Text field type can ONLY be mapped to a "Paragraph Text" element/field.

Our system will automatically hide non-matching fields from the "Map Rules" dropdown. So for example, if you're mapping a Date field, it would only display those fields in the list that have field type set as Date:


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