The term "Draft Submissions" is concerned with the submissions or lead scans that are not yet uploaded to the webapp. They're mainly located in the local environment of the devices used for lead scanning. They're either "On Hold" or "Pending"
Draft submissions are "Read Only" on the webapp, they cannot be relocated, deleted or edited from the web environment.
The only way to relocate or remove draft submissions is through the devices themselves. In order to identify which device is holding these drafts:
From Captello homepage > Left panel > Events > Capture
Click on the number of "Draft Submissions"
On "Draft Submissions" You'd be able to see the device ID and the leader owner name for each submission.
Instruct the lead owner to login to the Captello app main page, navigate to the event and click on the upload icon located on top right side of the screen.
Note: If the on-hold submissions are lost from the devices (such as when someone logs out), they cannot be deleted from the web app. This feature ensures no data gets lost, even when someone loses the on-hold leads on their phones.