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FAQ
Find the most frequently asked questions and the asnwers for them in this collection
17 articles in this collection
Written by
Daniel Horvath
Support for EZProxy: Proxy by Hostname & Proxy by Port
This article summarizes Lean Library's support for the various EZProxy configurations
Written by
Daniel Horvath
Updated over a week ago
"Save" button is unresponsive when trying to save my institution preference
Please read below to learn how to overcome this issue
Written by
Daniel Horvath
Updated over a week ago
The add-on could not be installed because of a connection failure in Firefox
This article will help you overcome the issue and install the add-on in Firefox
Written by
Daniel Horvath
Updated over a week ago
My extension does not work. What should I do?
Please read this article if your extension shows "An Error has Occurred".
Written by
Daniel Horvath
Updated over a week ago
How to disable / enable the extension in my browser?
Written by
Daniel Horvath
Updated over a week ago
My extension did not update automatically. How to update to the latest version?
In this article we discuss how to update the Library Access extension manually
Written by
Daniel Horvath
Updated over a week ago
Google domains keep on getting proxied off campus. How do I stop it?
Learn how to prevent domains from getting proxied from off campus
Written by
Daniel Horvath
Updated over a week ago
I changed some settings in the dashboard, but the old settings are still showing. Why did they not change?
This article provides information about how to get recent changes applied
Written by
Daniel Horvath
Updated over a week ago
How does Lean Library identify legal Open Access copies of articles?
This article outlines our flow of identifying legal Open Access copies
Written by
Daniel Horvath
Updated over a week ago
How does Library Alternatives find DOIs on a page?
Library Alternatives uses Digital Object Identifiers (DOI) on a page, to discover alternative access, including OpenAccess for you.
Written by
Daniel Horvath
Updated over a week ago
How do I install Library Access on Safari?
This article describes how to install Library Access Extension for Safari on macOS 10.15 or later
Written by
Daniel Horvath
Updated over a week ago
Lean Library: IP List
Certain functions of Lean Library will directly interact with your system, below a list of the IPs you might encounter
Written by
Daniel Horvath
Updated over a week ago
Which browsers are supported?
Describes Lean Library's browser support policy
Written by
Daniel Horvath
Updated over a week ago
Library Access Extension: How to temporarily disable / remove
This article will explain how to temporarily disable / remove from popular web browsers
Written by
Daniel Horvath
Updated over a week ago
Lean Library Dashboard: Password & User Management
This article details Password Requirements & User Management for our admin environment
Written by
Daniel Horvath
Updated over a week ago
Lean Library: Beta and Live Environment
A short summary of Beta & Live Environments for Lean Library
Written by
Daniel Horvath
Updated over a week ago
Where do I find my personal Google Scholar ID?
Written by
Daniel Horvath
Updated over a week ago