FAQ

Find the most frequently asked questions and the asnwers for them in this collection

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17 articles in this collection
Written by Daniel Horvath and Claus Wolf

The add-on could not be installed because of a connection failure

Please read this article to learn, how to still install the extension
Daniel Horvath avatar
Written by Daniel Horvath
Updated over a week ago

Do you support Android (Phone / Tablets)

Support for Android is limited, as the default Andorid browser (Chrome) has no support for extensions. This article describes alternatives
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Written by Claus Wolf
Updated over a week ago

My extension does not work. What should I do?

Please read this article, if your extension shows "An Error has Occurred".
Daniel Horvath avatar
Written by Daniel Horvath
Updated over a week ago

How to disable / enable the extension in my browser?

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Written by Daniel Horvath
Updated over a week ago

My extension did not update automatically. How to update to the latest version?

In this article we discuss how to update the Library Access extension manually
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Written by Daniel Horvath
Updated over a week ago

Google domains keep on getting proxied off campus. How do I stop it?

Learn how to prevent domains from getting proxied from off campus
Daniel Horvath avatar
Written by Daniel Horvath
Updated over a week ago

I changed some settings in the dashboard, but still the old ones are shown. Why did they not change?

Information about how to get recent changes applied
Daniel Horvath avatar
Written by Daniel Horvath
Updated over a week ago

How does Lean Library identify legal Open Access copies?

Outlines our flow of identifying legal Open Access copies
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Written by Claus Wolf
Updated over a week ago

How does Library Alternatives find DOIs on a page

Library Alternatives uses Digital Object Identifiers (DOI) on a page, to discover alternative access, including OpenAccess for you...
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Written by Claus Wolf
Updated over a week ago

How to install Library Access on Safari

This article describes how to install Library Access Extension for Safari 12 on macOS 10.14
Claus Wolf avatar
Written by Claus Wolf
Updated over a week ago

Lean Library: IP List

Certain functions of Lean Library will directly interact with your system, below a list of the IPs you might encounter
Claus Wolf avatar
Written by Claus Wolf
Updated over a week ago

Which browsers are supported?

Describes Lean Library's browser support policy
Claus Wolf avatar
Written by Claus Wolf
Updated over a week ago

Library Access Extension: Do you have iOS support? (iPhone, iPad)

Library Access Extension is not available for iOS due to limitations of the operating system
Claus Wolf avatar
Written by Claus Wolf
Updated over a week ago

Library Access Extension: How to temporarily disable / remove

This article will explain, how to temporarily disable / remove from popular web browsers
Claus Wolf avatar
Written by Claus Wolf
Updated over a week ago

Lean Library Dashboard: Password & User Management

Details on Password Requirements & User Management for our admin environment
Claus Wolf avatar
Written by Claus Wolf
Updated over a week ago

Lean Library: Beta and Live Environment

A short summary of Beta & Live Environments for Lean Library
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Written by Claus Wolf
Updated over a week ago

Where do I find my personal Google Scholar ID

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Written by Claus Wolf
Updated over a week ago