FAQ

Find the most frequently asked questions and the asnwers for them in this collection

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17 articles in this collection
Written by Daniel Horvath

Support for EZProxy: Proxy by Hostname & Proxy by Port

This article summarizes Lean Library's support for the various EZProxy configurations
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Written by Daniel Horvath
Updated over a week ago

"Save" button is unresponsive when trying to save my institution preference

Please read below to learn how to overcome this issue
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Written by Daniel Horvath
Updated over a week ago

The add-on could not be installed because of a connection failure in Firefox

This article will help you overcome the issue and install the add-on in Firefox
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Written by Daniel Horvath
Updated over a week ago

My extension does not work. What should I do?

Please read this article if your extension shows "An Error has Occurred".
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Written by Daniel Horvath
Updated over a week ago

How to disable / enable the extension in my browser?

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Written by Daniel Horvath
Updated over a week ago

My extension did not update automatically. How to update to the latest version?

In this article we discuss how to update the Library Access extension manually
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Written by Daniel Horvath
Updated over a week ago

Google domains keep on getting proxied off campus. How do I stop it?

Learn how to prevent domains from getting proxied from off campus
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Written by Daniel Horvath
Updated over a week ago

I changed some settings in the dashboard, but the old settings are still showing. Why did they not change?

This article provides information about how to get recent changes applied
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Written by Daniel Horvath
Updated over a week ago

How does Lean Library identify legal Open Access copies of articles?

This article outlines our flow of identifying legal Open Access copies
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Written by Daniel Horvath
Updated over a week ago

How does Library Alternatives find DOIs on a page?

Library Alternatives uses Digital Object Identifiers (DOI) on a page, to discover alternative access, including OpenAccess for you.
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Written by Daniel Horvath
Updated over a week ago

How do I install Library Access on Safari?

This article describes how to install Library Access Extension for Safari on macOS 10.15 or later
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Written by Daniel Horvath
Updated over a week ago

Lean Library: IP List

Certain functions of Lean Library will directly interact with your system, below a list of the IPs you might encounter
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Written by Daniel Horvath
Updated over a week ago

Which browsers are supported?

Describes Lean Library's browser support policy
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Written by Daniel Horvath
Updated over a week ago

Library Access Extension: How to temporarily disable / remove

This article will explain how to temporarily disable / remove from popular web browsers
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Written by Daniel Horvath
Updated over a week ago

Lean Library Dashboard: Password & User Management

This article details Password Requirements & User Management for our admin environment
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Written by Daniel Horvath
Updated over a week ago

Lean Library: Beta and Live Environment

A short summary of Beta & Live Environments for Lean Library
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Written by Daniel Horvath
Updated over a week ago

Where do I find my personal Google Scholar ID?

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Written by Daniel Horvath
Updated over a week ago