We do our best to match you with someone who has a similar English level and compatible conversation preferences (professional or personal). Occasionally, there might be a small difference, but the session should still feel useful and balanced. ⚖️
If you ever feel that your partner’s level was too far off and the conversation didn’t help you improve, please let us know during the feedback at the end of the session. Your feedback really helps us refine the matching system.
You can:
💬 Rate your session and partner directly after the session ends
📝 Leave a comment about what didn’t feel right
🙋 Or reach out to our support team if the issue keeps happening