Can I use my own insurance?
Yes, of course you can use your own insurance. We also provide this as optional in case you don't have any.
If you choose to use your own insurance, here are a few things we'd recommend checking with your provider:
Does the insurance cover you outside of the home?
What's the excess?
Does it cover loss, theft, and accidental damage?
How other insurance works with your Raylo subscription
Your provider may require some form of 'proof' to confirm you have responsibility for the device and to prevent insurance fraud. This simply means providing them with the basic details of your device: make, model, serial number, and IMEI.
We recommend (as most policies do) that you pre-register these details with your insurance provider ahead of time to streamline any future claims. When you receive your device, you’ll be able to find this information in your device settings.