Cancellations and returns | Lease your PlayStation

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Cancellations and returns

Cancellations and returns

Cancelling, warranty and returning a device

Returning a device to Raylo

How to prepare and send your device

What happens if I return my device damaged?Frequently asked questions about returning your device damaged

Our Repair Charge grades explainedRepair Charges when returning your device to Raylo

Cancellation process and fees

How do I cancel?How to cancel your Raylo lease

How do I calculate my Early Cancellation Charge?

Easy Cancellation and ReturnsEasy Cancellations & Returns: What You Need to Know

Warranty FAQs

Raylo's Lifetime WarrantyExtra peace of mind

How do I return my tech under Raylo’s Lifetime Warranty?How to request a return and what to do next