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How to configure an Ordermonkey integration

Everything you need in our dashboard to begin with the Ordermonkey integration

Written by Manus Gribnau

Integrating

1. Go to ‘apps’ and then ‘Integrations’

  1. Open Marketplace, search for OrderMonkey, and select the integration.

  2. Click Install in the upper-right corner.

  3. Once the integration has been installed, open the Auth tab.

  4. Click Create to add your first register.

  5. Enter the following information:

    • Name

    • Terminal ID

    • Business profile

  6. Click Create. A personal access token will appear.

  7. Copy the personal access token and store it securely before closing the window. The token is shown only once and cannot be viewed again later.

  8. To create a register for another location, click Add register and repeat the process. Each location requires its own register and personal access token

9. Send the Personal Access Token to support@ordermonkey.com

With the integration now configured, rewards and discounts can be applied.

Troubleshooting: Double Transactions with Lightspeed K-Series

If customers are receiving duplicate loyalty transactions, double transactions, or if purchases are being registered twice in Leat, check whether the "Allow users to identify themselves using their email address" setting is enabled in the Lightspeed K-Series integration.

When using the Ordermonkey integration together with Lightspeed K-Series, this setting can cause the same transaction to be processed twice, resulting in duplicate transactions being sent to Leat.

To resolve this issue, go to Apps > Integrations > Lightspeed K-Series > Settings and disable "Allow users to identify themselves using their email address".

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