⚠️ Important
Matter settings are permission-based. If you cannot see Matter settings, contact your administrator.
Any changes you make will only apply to new matters created after the change. Existing matters will not be updated.
Update an Existing Letter
From the left-hand menu, click Settings.
In the Settings menu, click Matter settings.
Click Letter Library.
Find the letter you want to change and click the Edit (pencil) icon.
Edit the letter content as required.
When you have finished, click Save in the top-right corner.
Your updated letter will now be used for new matters that use this letter going forward. Existing matters will continue to show the version of the letter that was in place when they were created.
Still Need Help?
If you are still having issues updating LB Connect letters after following these steps, please raise a new support case online and reference the title of this article so the Support Team can assist you.