You can use the Undertakings module to log and manage both Standard and Non-Standard Undertakings.
From the Home Page, click Modules followed by Undertakings
On the Module home page, click +Add
Enter the details of the Client using the free text fields
Identify whether the Undertaking is Standard or Non-Standard
If applicable, use the drop-down menus to select the relevant Department, Office and Practice Area associated with the Undertaking
Enter the details of the Undertaking itself using the free text field
Enter the Undertaking Value
Choose who has given the Undertaking, and who has authorised the Undertaking using the drop-down menus to select the relevant members of staff
Finally, indicate the date the Undertaking was given on
Click Save