If the user has completed the upgrade wizard but still can't see the Compliance software tab whilst logged in to Access Evo, you'll need to check the Member roles within Access Evo.
To do this, follow the steps below:
.
Within Access Evo, click Members.
To find a member, in the search field, type the person's name and hit return.
At the top right of the member's name card, click the three-dot menu.
Click Manage roles then for each product drop-down, select the level of access.
Note: If the level of access is set to No Access, the user won't be able to see or access the Compliance tab.Click Save Changes.