Skip to main content

Customer Success Newsletter - September 2026

Written by Lindsey Samways
CS Newsletter

Welcome to your Access Legal Compliance newsletter

Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.


Design Refresh – August 2026

The design refresh reaches PII Claims and Undertakings. Both modules now have the refreshed look you've seen across Audits, Complaints and Breach Reporting, a new Insights area with visual charts, a tidy records / tasks / reports layout, and clearer section-based forms for logging claims and undertakings.

As always, it's opt-in: switch over whenever you're ready, switch back any time, and all your data, permissions and settings carry over unchanged. View release notes >

Next up, we're bringing the same experience to the Risk Register and Account Settings.


Webinars

Stay ahead with our expert-led webinars

Join our monthly webinars featuring industry specialists to help you get more from your software, stay compliant and keep pace with a rapidly changing regulatory landscape.

Each month, we round up the latest webinars and on-demand recordings - browse the full list below.

Webinar Title

Date & Time

Registration Details

September Compliance Update

Thursday, 3 September

Law Firm Undertakings

Wednesday, 9 September

Data Protection Update - September 2026

Thursday, 17 September

August Compliance Update

On demand

What does the move to FCA regulation for AML mean for law firms?

On demand


Risk & Compliance Monthly Training Sessions

Each month our Risk & Compliance Consultancy Team run a training session on a key compliance topic based on the queries received into our compliance helpline, trends we are seeing in the sector or in our work with our customers.

Places can be booked through the FlexPoints catalogue for 70 points per attendee or you can email compliancehelpline@theaccessgroup.com if you wish to pay via invoice for ÂŁ100 + VAT per place.

Sessions coming up:

  • A Practical Guide to the SRA Accounts Rules with Rosanna Davenport - Wednesday 16th September @ 10am

Any questions or for further information on session agendas, please do not hesitate to reach out to us via compliancehelpline@theaccessgroup.com

We look forward to seeing you on a session soon!

Footer
Did this answer your question?