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[New] Change or reset your password

Updated over 2 weeks ago

This article explains the features of the new LegalOn. For information on the current version’s product features, please refer to this page.

This guide outlines the steps to reset your LegalOn password.


Resetting your password before signing in

If you've forgotten your password and cannot sign in:

  1. Go to the sign-in page (https://app.legalontech.com) and click [Get Started].

  2. Enter your [Email address] and click [Continue].

  3. Click [Forgot your password?].

  4. Confirm that the registered email address is correctly displayed, then click [Send email].

  5. You'll receive an email titled "LegalOn Account Password Reset" from LegalOn. Click the [Password Reset URL] in the email body.

  6. On the password setup screen, enter your [New Password] twice and click [Set].

  7. Click [Return to Sign-in Page].

  8. Go to the sign-in page (https://app.legalontech.com) and click [Get Started].

  9. Enter your [Email address] and click [Continue].

  10. Enter your new password in the [Password] field and click [Continue].

  11. If the sign-in is successful, your dashboard will appear.

⚠️ Notes

  • The URL is valid for 1 hour.

  • If the entered email address is incorrect, the password reset email will not be sent.

  • Your password must be at least 8 characters long and include at least three of the following four types: lowercase letters (a-z), uppercase letters (A-Z), numbers (0-9), and symbols (e.g., !@#$%^&*).

Resetting your password after signing in

If you are already signed in and wish to change your password:

  1. Click your [Icon] in the global header and select [User settings].

  2. On the User settings screen, select the [Profile] menu, then click [Send email for reset] next to the password field.

  3. You'll receive an email titled "LegalOn Account Password Reset" from LegalOn. Click the [Password Reset URL] in the email body.

  4. On the password setup screen, enter your [New Password] twice and click [Set].

  5. Click [Return to Sign-in Page].

  6. Go to the sign-in page (https://app.legalontech.com) and click [Get Started].

  7. Enter your [Email address] and click [Continue].

  8. Enter your new password in the [Password] field and click [Continue].

  9. If the sign-in is successful, your dashboard will appear.

⚠️ Notes

  • The URL is valid for 1 hour.

  • Your password must be at least 8 characters long and include at least three of the following four types: lowercase letters (a-z), uppercase letters (A-Z), numbers (0-9), and symbols (e.g., !@#$%^&*).

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