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Troubleshooting: Couldn’t Merge Versions

If you run into issues while merging contract versions, check the error message and conditions below.

Error message: Couldn’t merge versions. Please check Help and try again.

This error occurs when merging the contracts would cause notes or assignees to exceed their allowed limits.

Make sure the following fields stay within their limits:

  • Notes: Up to 10 in total.

  • Assignees: Up to 50 people in total (includes individual users and members within user groups).

Check the counts on each file you plan to merge. If the combined total exceeds the limit, remove some notes or assignees from the original files, then try merging again.


If the issue is not resolved, please contact the LegalOn Support Team at support@legalontech.com.

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