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Viewing your matters

Learn how to view and manage all your accessible matters in Legatics

The My Matters page in Legatics consolidates all matters you've been invited to in the instance, providing a centralized location for efficient management. This guide outlines how to navigate to this page, utilize its features, and understand the visibility of matters across different instances.

Important: Legatics has multiple instances, which have different URLs. Matters aren't visible across instances. Make sure you've logged into the correct instance.


Accessing the "My Matters" page

The Matters icon is at the top of the left-hand navigation menu, above Templates and Admin.

Hover over the Matters icon to open the Matters menu. From here you can:

  • Create matter: start a new matter

  • Open: view live matters with a status of open

  • On hold: view live matters with a status of on hold

  • Closed: view live matters with a status of closed

  • Demo: view your demo matters


Understanding matter visibility

You will see all matters stored in the instance that you've been invited to participate in.

Tip: To find matters faster, they're separated into views in the Matters menu: live matters are grouped by status (open, on hold and closed), and demo matters have their own view. You can also search for a matter, or sort on the data.


Finding on hold and closed matters

By default, the My Matters page shows your open live matters. Live matters with a status of on hold or closed are kept in separate views.

To find them:

  1. Hover over the Matters icon at the top of the left-hand navigation menu

  2. The Matters menu will open

  3. Select On hold or Closed to see matters with that status

Heads-up: Any matter admin can change a matter's status. If a matter has disappeared from your open matters, it's likely been moved to on hold or closed. Check those views first.


Data about matters

You'll see the following information about each matter.

Name

Name of the matter

Description

Provides a brief overview or context for the matter to understand it at a glance

Host

The organization who hosts the matter

Created on

Date matter was created

Last activity

Date there was last activity on the matter


Can't see a matter?

If you still can't find a matter after checking the on hold, closed and demo views, see Why can't I view or access my matter?

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