The Activity Report in Legatics provides a comprehensive log of user interactions with matters, capturing each instance a matter is viewed. This tool is essential for understanding user engagement patterns, assessing matter activity levels, and evaluating client involvement.
Overview
This is a comprehensive data extract providing a log for every time a matter was viewed. Specifically, our audit trail logs every time a user visits one of your matters. The Activity Report acts as an aggregation of all of those logs, therefore capturing every visit to your matters.
Purpose
User Engagement Analysis: Understand user behaviour and engagement patterns to tailor support and training initiatives, and to understand what clients and other external parties are engaging with matters.
Matter Engagement Analysis: Understand matter engagement patterns to generate deeper understandings of when matters are busy and quiet.
Client analysis: Assess the overall health and activity levels of matters on your platform.
Extract formats
JSON
CSV
Dates
There is lots of data in this report, so you've got flexibility to report on:
All time
Last 30 days
Last 90 days
Selected dates
Limitations
Logs are deleted if matter deleted: If a matter is deleted, all of the matter viewed logs are deleted too. So the number of logs may fluctuate with every download.
Tip: We recommend regularly extracting the data to retain all logs
Data available
Good to know: The same data is provided in both JSON and CSV
Data | Explanation |
user_ID | The unique ID that Legatics gives each user |
user_name | The name set by the user |
user_email | The email of the user |
user_type | Whether the user is a Guest or a Member |
user_company_ID | ID of the company that the user belongs to |
user_company_name | Name of the company that the user belongs to |
user_member_office_ID | ID of the office that the user is assigned to |
user_member_office_name | Name of the office that the user is assigned to |
user_member_office_location_name | The ISO 3166 short name of the office's location |
user_member_office_location_iso2 | The ISO 3166-1 alpha-2 two-letter country code of the office's location |
user_member_office_location_subdivision_name | The ISO 3166 short name of the office's subdivision |
user_member_office_location_subdivision_iso | The ISO 3166-2 alpha-2 two-letter subdivision code |
matter_viewed_at | The date/time (UTC) the user viewed the matter |
matter_ID | The unique ID that Legatics gives each matter |
matter_name | The name given to the matter |
matter_type | Whether the matter is |
Example visualisations
We've included below some examples of how this data can be visualised
Member activity
Guest activity
Matter activity
Company activity
