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Incident Response and Management Policy

Incident Response and Management Policy

Akshat Singhal avatar
Written by Akshat Singhal
Updated over a week ago

Legistify Services private limited

Incident Response and Management Policy

Effective Date: [Insert Date]

Document Name:

Incident Response and Management Policy

Classification:

Internal

Document Owner:

CISO/MR-

Document Approver:

Top Management

Original Document Issue Date:

10/09/2023

Current Edition:

Version 2.0

Revision History:

S. No.

Description of Change

Date of Change

Version No.

1

Initial Release

10/09/2023

1.0

2

Second Release

10/09/2024

2.0

3

5

6

7

Introduction

  1. This Incident Response and Management Policy outlines the procedures and responsibilities for identifying, responding to, and mitigating security incidents at Legistify Services private limited.

  2. The objective of this policy is to ensure a swift and coordinated response to incidents, minimize damage, and protect the confidentiality, integrity, and availability of information assets.

Incident Categories

  1. Incidents will be categorized based on severity and impact. The categories may include, but are not limited to:

  • Unauthorized Access: Any unauthorized attempt to access information or systems.

  • Malware and Virus Attacks: Incidents involving the introduction of malicious software.

  • Data Breach: Unauthorized access or disclosure of sensitive data.

  • Denial of Service (DoS) or Distributed Denial of Service (DDoS) Attacks: Attempts to disrupt services or networks.

  • Insider Threats: Incidents involving employees or insiders compromising security.

Incident Response Team (IRT)

  1. An Incident Response Team (IRT) will be established and include representatives from IT, security, legal, communications, and other relevant departments.

  2. The IRT will be responsible for coordinating incident response efforts, conducting investigations, and ensuring communication and documentation.

Incident Response Plan (IRP)

  1. An Incident Response Plan will be developed, maintained, and communicated to all relevant personnel.

  2. The IRP will include:

  • Incident detection and reporting procedures.

  • Roles and responsibilities of the Incident Response Team.

  • Incident classification and severity levels.

  • Incident containment, eradication, and recovery procedures.

  • Communication plans with internal and external stakeholders.

  • Post-incident analysis and reporting.

Incident Detection and Reporting

  1. All employees are responsible for promptly reporting any suspected security incidents to the designated contact within the organization.

  2. Automated monitoring systems will be employed to detect and alert on potential security incidents.

Incident Containment and Eradication

  1. The Incident Response Team will work to contain the incident to prevent further damage.

  2. Once contained, efforts will be focused on eradicating the root cause of the incident.

Incident Recovery

  1. After eradication, the organization will work on recovering affected systems and services to normal operations.

  2. Lessons learned from the incident will be documented and incorporated into future incident response planning.

Communication and Notification

  1. Communication plans will be in place to notify internal and external stakeholders as necessary during and after an incident.

  2. Legal and regulatory obligations regarding incident reporting and notification will be followed.

Post-Incident Analysis and Reporting

  1. A post-incident analysis will be conducted to identify weaknesses in the incident response process and areas for improvement.

  2. Incident reports will be generated and shared with relevant stakeholders, including senior management.

Training and Awareness

  1. Regular training and awareness programs will be conducted to ensure all employees understand their role in incident detection and reporting.

  2. The Incident Response Team will undergo specialized training to enhance their skills and knowledge.

Policy Review and Compliance

  1. This policy will be reviewed and updated at least annually or as needed to address changes in the organization's structure, technology, or regulations.

  2. Compliance with this policy will be monitored through regular drills, audits, and assessments.

Enforcement

  1. Failure to comply with this Incident Response and Management Policy may result in disciplinary action, including termination of employment or legal action.

  2. Employees are encouraged to report any breaches or violations promptly and may do so without fear of retaliation.

By adhering to this Incident Response and Management Policy, we strengthen Legistify Services private limited's ability to effectively respond to and recover from security incidents.

Policy Revision History

Date

Version

Author

Reviewer

Approver

Comments

10/09/2023

0.1

ISMS Manager

CIO

Management

Draft Version of

Incident Response and Management Policy

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