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How does the Leland algorithm work?

An overview of how Leland ranks coaches on the website

Updated over 3 months ago

Leland's platform considers a range of factors to help connect clients with the best-fit coaches and to ensure a high-quality experience for all users. Here are a few of the factors that influence the ranking algorithm:

  • Client Responsiveness and Order Acceptance: Promptly responding to client inquiries and consistently accepting coaching requests is a key indicator of an active and engaged coach.

  • Service Reliability and Cancellation Record: Maintaining a low rate of cancellations and reliably delivering scheduled sessions contributes positively to a coach's standing.

  • Calendar Management and Availability: Keeping your calendar accurately synced and up-to-date, offering plenty of open slots, helps ensure clients have clear visibility into your availability and experience smoother booking processes.

  • Client Feedback and Reviews: Having numerous positive reviews from clients reflects client satisfaction and the quality of the coaching services provided.

Focus on improving these areas to enhance your visibility on the Leland platform and create an excellent coaching experience for clients.

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