Overview
There are 2 steps to setup broker credentials in Loanapp.
1. You need to set up the broker's brokerage (their company).
2. Then inside the brokerage, you can setup users linked to the brokerage (ie the broker)
NB: Brokerages MUST be set up before Brokers.
Step-by-Step Instructions
If you have questions about the best solution for you, please contact support and we will be happy to help.
Set up a Brokerage:
Step 1
Log into your Loanapp.
Select the Brokerage tab on the right.
Then select Create New, from the far-left.
Step 2
A pop up screen will appear. Fill in the relevant fields.
Notice that certain fields are mandatory, such as the ACN, External Reference Number and Post Code. For external reference number, please use a number you use in your own systems to identify brokerages. If you dont do this - please make up any reference number (perhaps accreditation number of one of the brokers belonging to the brokerage).
When all the correct information is entered, select the blue Create button, bottom right.
The Brokerage has now been created in the list.
Find the new brokerage (you may need to use the search function), and double click on it to re-open it. You will be taken to the new profile page of the brokerage. Click Users in the top left corner:
In Users, click "Create Broker"
This will then popup a screen to complete your new broker's details. You will have to complete the mandatory (red) fields at a minimum, please see definitions and examples below:
Section | Definition | Example |
Broker's email address | ||
Account Type | Type of Account that the Broker will have. See definitions below | User |
Name Title | Broker's name title | Mr |
First Name | Broker's first name | Mike |
Middle Name | Broker's middle name | Junior |
Surname | Broker's surname | Kellaway |
Date of Birth | Broker's date of birth | 21/06/1988 |
Mobile Country Code | Broker's contact mobile phone - Country Code | 61 |
Mobile Number | Broker's contact mobile phone - Mobile number | 04 3716 8900 |
Workphone Country Code | Broker's contact work phone - Country Code | 61 04 12345678 |
Workphone Area Code | Broker's contact work phone - Area Code | 61 04 12345678 |
Workphone Number | Broker's contact work phone - Number | 61 04 12345678 |
Role | Broker's Role within the Brokerage. See Roles and User types below. | Supervisor |
License Type | Broker's License type | ACL |
License Number | Broker's License number | 122 456 |
External Reference | Unique number given by the Lender to identify the broker | ABC1234 |
Aggregator Code | Unique code of an Aggregator that links the Broker to it | CA789B8 |
Accreditation Number | Number given by the lender to a Broker to certify his accreditation | 1234 |
Brokerage External Reference | Note that the Brokerage External Reference is the unique identifier that will link the Broker with the Brokerage. | 236542 |
There are a number of user types and roles that can be applied to broker users.
Account Type - User | Basic account type |
Account Type - Owner | This type of account gives the Broker the possibility to update the Company's profile (suitable for Brokerage owners, managers, CEO, etc.) |
Role - User | The Broker will have access only to My Apps section |
Role - Supervisior | The Broker will have access to My Apps and Team Apps sections |
Role - Supervisior Admin | The Broker will have access to My Apps, Team Apps and Funder Apps sections |
Once you have all the details correct, hit "Create" and an email invite will be sent to your broker.
Note, once set up, you will also be able to find this new broker's profile in the broker tab. You can use search to find specific brokers to check or change their profiles:
When you have completed the setup, your broker will receive an email invite to finalise their login credentials. Their username will always be their email address; and they can set their own password.
To login to your loanapp, they need to go to the url:
They will be presented with this login screen:
After entering their credentials, they will able to create and submit apps to you!