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Uploading and managing attachments for alert notifications

How to upload and manage attachments for alert notification emails

Kate Gubbins avatar
Written by Kate Gubbins
Updated over 3 years ago

Naviagate to the alert setup screen.

Select the alert you want to upload the attachment to.

Scroll to the Attachments section and click "+New attachment" to create a new attachment.

You can now add the details for the attachment:

  • File name - This will be auto added when you upload the document. The File name can be changed

  • Description / Instructions - A description for your admin team about the intended use of this attachment. This message is not sent to or displayed to the recipient of the alert

  • Upload document - Upload the document/s to be attached here

  • For specific entry - Specify for which Entity (i.e. Company) this document should be attached. This is usually left blank so it applies to all entities.
    ​Note: Only set entity if actually required otherwise leave blank

  • For application template - Set the application template that for which this document should be attached to
    ​Note: The application template must be set for the document to be attached as part of the notification email

To manage a pre-existing attachment, click on the row it is in.

You will now be able to edit its attributes.

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