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Article - Make a change request from inside Loanapp
Article - Make a change request from inside Loanapp

Notify the Simpology team of a change request to your guidebook

Kate Gubbins avatar
Written by Kate Gubbins
Updated over 5 years ago

 Step 1

To make change to your Guidebook, you can use the Change Request button which is available on each screen.

Examples of Change Requests could be:

  • changing the rules on a field

  • hiding a field

  • removing an enumeration Note: only Users with 'DEV' access can see this button.

Step 2

Clicking the Change Request button opens the Change Request details box as well as the Toolbox.

Step 3

You can then complete the Change Request details box and use the Toolbox to mark up your screen and/or type up a message.

(A screen shot of your markup will automatically be generated and sent to the Help Desk team when you click Submit).

Step 4

Once you click on Submit, you will see this message of success.

Step 5

Your request will be reviewed/actioned and you will be emailed with its progress.

      

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