There are a number of reasons why your bet might be cancelled, please you can find out more in our game rules section.
Here are some examples of situations where your bet may be cancelled:
you place several identical bets on the same event;
there are technical errors in the match broadcast (wrong odds displayed, wrong match score or wrong time).
If one of the opposing teams fails to attend the event or the event is postponed for more than 48 hours, the bets will also be cancelled.
You can easily contact our support to find out the concrete reason of cancellation 😊.