The Default Lessonly URL
By default, all Lessonly accounts sit on a Lessonly subdomain - companyname.lessonly.com.
This subdomain can be updated, for example to something along the lines of - training.companyname.com. Follow the below process to secure a custom domain.
How to Secure a Custom Domain
To secure a custom domain, please reach out to Support at email@example.com. The Support Team will request an AWS certificate on the customer's behalf. The customer then has 72 hours to validate the request.
It is vital the customer has a technical resource who is able to validate the AWS certificate within the 72 hour timeframe.
After Lessonly provides the needed AWS certificate, the customer creates the two needed CNAME DNS records. The two CNAME DNS records validate the requested AWS certificate.
Securing a CNAME
Point the new subdomain to Lessonly
Once Lessonly has kicked off the 72-hour clock, the custom subdomain needs to be secured.
Follow the steps below to secure a custom domain.
Locate the CNAME records for the custom domain within the domain registrar’s control panel.
A CNAME record, or Canonical Name record, is a type of alias used by the Domain Name System (DNS). Among other things, a CNAME record can be used to make a subdomain an alias of an external website.
If a CNAME record already exists, look for the option to edit this record. If a CNAME record doesn't exist for the subdomain yet, look for an option to add a new record.
Point the CNAME record from the subdomain to the [Lessonly subdomain] custom.lessonly.com. For example, if the subdomain is forage.lessonly.com, then point the CNAME to forage.custom.lessonly.com.
Some providers may have slightly different naming conventions for certain items, but the above steps should generally be a similar process to retrieve the needed CNAME.
These changes may take some time to set before they reflect in the live environment.
The Skills App does support custom domains.
🚨 For any domain change the existing URL becomes disabled upon the change, and it does not redirect users to the new URL. This means any bookmarks, assignment links, or shared links containing the previous subdomain become inactive and will throw an error page. Lessonly recommends notifying users of the change 24-48 hours in advance to help mitigate users' questions or concerns.
If you have any questions please reach out to Support at firstname.lastname@example.org.