In This Article
About This Task
When you create training events, you can choose to host them on Zoom. Doing so creates a join link that guests can access from the event details page or from their email invitations.
In order for the Zoom integration to function as intended, users should not share Zoom accounts. For example, multiple individuals should not access and use a "sales training" Zoom account.
Before you begin:
You must have permission to create and manage events.
You must have a Zoom account.
Optional: You must have a paid Zoom plan to automatically track attendance.
Connect Seismic Learning with Zoom
Select the gear icon in the upper-right corner, and then select Settings.
On My Account, below the Zoom logo, select Connect. Zoom's sign-in page opens in the same window.
Enter your Zoom login credentials, and then select Sign In. You can also sign in via SSO or with your Apple, Google, or Facebook account. After signing in, you're returned to the My Account page in Seismic Learning.
Select Events → New Event.
Enter the required details of your training event, and then select Zoom Meeting below the video conference heading.
Select Create Event and Zoom Meeting.
Add Zoom to An Event
After Zoom is enabled, the option to set the location of an event as a Zoom meeting becomes available.
On the Event overview page, select Zoom Meeting.
📝 Note: If the Zoom integration has not been enabled a "Connect to Zoom" button appears in place of this option.
After you've added your event's details (e.g., title, date, time, location), select Create Event and Zoom Meeting. The event is created with a Zoom meeting and the default Zoom preferences.
Learner Point of View
When users are invited to a Zoom Event, they'll receive an email invitation containing the event details and the Zoom meeting link.
Users can also join a Zoom event from the Event Details page.
After being invited to an event, users can access their upcoming events by selecting Learn > My Training Events, and then selecting Join Zoom Meeting from the event in question.
The Zoom link is also included in a calendar invitation should users opt to use it.
Uninstall the Zoom Integration
To disable the Zoom integration, follow the steps below:
1. Log in to Zoom > navigate to the Zoom App Marketplace.
2. Select Manage > search for Learning.
3. Select the Learning application.
4. Select Uninstall.
Automatic Attendance Tracking
📝 Note: To automatically track attendance, event organizers must have a paid Zoom plan. Zoom sets this restriction.
Want to see which of your teammates attended a training event? You're in luck: Seismic Learning can automatically track event attendance and update your guest roster accordingly.
After the meeting ends, Zoom sends an attendance roster to Seismic Learning. Learning then uses this information to automatically update each guest's attendance status.
Guests are marked Attended when their Seismic Learning email addresses match the addresses collected by Zoom.
Guests are marked Unconfirmed when they RSVP but their email addresses are not among those collected by Zoom, i.e., when Zoom and Seismic Learning fail to produce a match.
Guests are marked Did Not Attend when they decline an invitation or fail to RSVP, and their email addresses are not among those collected by Zoom.
Troubleshooting
Seismic Learning cannot track the attendance of users who employ usernames for authentication. Users must have an email address associated with their Seismic Learning accounts in order for attendance tracking to work.
In rare cases, a Zoom meeting may end before its attendance values are matched to those in Seismic Learning. If this happens, a Retry link displays above the Guests pane on the event overview page. Select this link to fetch the attendance record.
Override Attendance Tracking
Once attendance tracking has been pulled from Zoom, the users Attendance column is marked accordingly.
Users with access to the event overview page can override the attendance manually.
Select the down Arrow icon next to the attendance value > select the updated attendance.
Frequently Asked Questions
Q. Do guests have to RSVP in order for their attendance to be tracked?
A. No, but the user must be invited to the event and appear on its guest list. In other words, the email address registered with Learning must match the one registered with Zoom account. When these email addresses match, Learning records the user as having attended the event. Invitations aren't necessary to track attendance in events hosted by other video conferencing software.
Q. Can this integration be used with a free Zoom account?
A. Yes, the Zoom with Learning Events integration can be used with free Zoom account. However, the meeting lengths and user cap limits still apply.
Q. Does Zoom for Learning support webinars?
A. No, Learning is limited to Zoom meetings only.
Q. How do I adjust my meeting settings?
A. Learning creates meetings with the default Zoom settings. To update meeting settings, the default preferences need to be updated in Zoom.
Q. When attempting to install the Zoom integration this error populates "You cannot authorize the app. It requires pre-approval by your account admin."
A. This error means your company's Zoom account settings require the account admin to authorize new apps before they can be downloaded. Zoom account admins can "pre-approve" the Learning app in Zoom. This allows any user under in Slack to download the integration.
Sign in to the Zoom Marketplace as the Zoom account admin.
Search for the Learning app and select the Learning icon.
Select the "Pre-approve" status toggle.
Questions? Contact the Support team at support@lessonly.com