In This Article
About Performance Metrics
Performance metrics measure how successfully your employees practice skills and exemplify their attributes. For example, a seller's average discount rate may provide insight into his skill at negotiation. As a Skills admin, you can create custom performance metrics and attach them to the skills that define roles in your organization.
Create and Edit Performance Metrics
Select the ellipsis button, and then select Performance Metrics.
Select Create New Metric.
Create your new performance metric by entering the following information:
Name your new metric (required).
Describe the metric: what it measures and why.
Attach the skills you want to measure.
Select the dropdown menu to browse skills in your library, or search skills by keyword.
Complete the metric rubric: Define the numerical values that correspond with each rating.
Select a unit of measurement: numbers, percentage points, or currency.
Set ranges for each rating (required)
Values can range from high to low or low to high.
Add values to each of the four ratings.
The fifth and final rating, "Exceptional," is automatically calculated according to the other values you entered. If values are not in the correct order, ascending or descending according to the range you selected, you'll see the following error: "Ensure that all values are filled in and are in order from lowest to highest" (or highest to lowest).
If values are not in the correct order, ascending or descending according to the range you selected, you'll see the following error: "Ensure that all values are filled in and are in order from lowest to highest" (or highest to lowest).
Finally, select Save Changes at the top of the page.
After a new performance metric is created, the admin or manager can navigate to the Team page > select Access & Create > then select Create Assessment > and under Choose Assessment Type > the option to select Performance Metric populates.
A performance metric can be assigned to one specific user or all individuals in a group.
Once a user or a group has been selected, the admin is navigated to a new page prompting the user to select from the current performance metrics.
In the drop-down Which performance metrics would you like to input? the user can choose the metric the user(s) would be assessed on.
Once assigned, the admin can view the assessments on the My Tasks page. Similar to the other skillsets, once assessed the user is prompted to share the assessment with the user.
Questions? Contact the Support team at firstname.lastname@example.org