Seismic Knowledge is a just-in-time enablement solution that helps sellers find accurate information while providing insights that help enablement teams swiftly identify and fill knowledge gaps. Knowledge delivers self-service, bite-sized answers in the daily flow of work. In turn, those answers can be embedded in Learning, enriching your training content with crowdsourced and verified knowledge.

Knowledge content comes in two flavors, FAQs and guides. FAQs are snippets of information, narrow in scope, that provide answers to discrete questions. Guides, on the other hand, are like wikis. They give users a simple and clean way to document long-form, static documentation such as policies, processes, runbooks and how-tos.

Here are just two reasons. Doubtless you'll think of others!

Modularity. Format content once, then embed it wherever it’s relevant. Combine several Knowledge embeds to build out customized content hubs on particular subjects or features.

Update Once, Update Everywhere. When parent content is updated, those updates will be reflected everywhere the content has been embedded.

Navigate to the Content page from the Seismic Knowledge menu bar...

...then select the content you wish to embed. This will open the content editor. Select Manage from the editor's menu bar.

Select Settings from the bottom of the content management panel.

There are two toggles in the Settings menu you'll want to activate. First, set your content so that it can be publicly shared. This will ensure that embedded content loads for all Seismic Learning learners. Sharing content publicly means anyone with the link to that content will be able to view it, so proceed with caution!

Next, toggle Share Embed Code to generate the embed HTML. Select the copy button to copy this code to your clipboard. 📋

After copying the embed code from Seismic Knowledge, navigate to the lesson builder in the Learning training app, then add a text element. This element in the lesson builder allows you to edit HTML––like the embed code you copied!

After adding the text element, select Edit HTML. Paste the embed code you copied from Seismic Knowledge. Select Edit HTML again to close the editor. A preview of your embedded content will load in the text element.

Congrats! You've just extended the reach of the already excellent content stored in your Seismic Knowledge answer bank. 🎓

A. Yes, but users will only see embedded content if they have permission to view it. Here are the different scenarios a user might encounter:

A. I sure can!