Gong Revenue Intelligence platform captures customer interactions across phone, web conferencing, and email. It can record the interactions and deliver insights to help teams win more deals.

With the Gong <> Seismic Learning integration, gong calls or snippets of calls can be embedded directly into Learning content using the Gong Call element in the lesson builder.

This integration can be enabled by a Seismic Learning admin or a user with company settings permission by navigating to their Learning account by selecting the gear icon in the upper right-hand corner > Settings.

After navigating to Settings > select "Integrations." Then locate the Gong integration and select "Install." Once installed, select "Enable."

Important Note

The Gong integration is readily available for all customers to set up.

Once the Gong integration is enabled, content builders can start adding Gong Calls to lessons using the Gong Call element.

After navigating to the lesson builder > select the plus sign to add a new element > then select the “Gong Call" element.

In the text box, insert the copied Gong call URL > then select "Submit."

To update a call select “Try Again” in the upper right-hand corner of the element.

The Gong Call URL can be located in Gong by selecting on the video > select "Share Call" in the upper right-hand corner > select "Embed Call."

Then copy the Gong Call URL.

1. What happens if a user does not have Gong access and attempts to watch a Gong call in a lesson?

2. Which Gong URLs can be used in the Gong Call element?

3. Can users search for a specific keyword or phrase in an uploaded Gong call?

For additional questions please reach out to Support at support@lessonly.com.