During the offboarding process, your data is exported to a Google Drive folder. This folder is shared with your account manager, who will share it with you. You have 30 days to retrieve your data from Google Drive before the link expires. After 90 days, all data is irreversibly deleted. Data exports are performed just once, during the offboarding process at the end of your contract.
Native Seismic Learning content is returned as PDF and CSV files. Any documents you uploaded to Seismic Learning are returned in their original file format. Your video content can also be exported on request.
SCORM files are not included in the content export. You can manually download SCORM files from the lesson overview page.
The data export contains the following contents:
Exported CSV files may contain the following data, depending on the contents of your tenant:
Documents: Metadata about documents uploaded to Learning
Embeds: URLs of embedded videos
Group managers: Includes group ID, manager ID, and creation/update timestamps
Groups: Includes a list of groups by group ID, name, type, creator and archive details
Lesson section elements
Reveal cards: Lists all reveals including content and text details
Tags: Includes tag details such as name, ID, and creation date
Tagging: Content to which tags were applied
Questions? Contact the Support team at firstname.lastname@example.org